SHIPPING & RETURNS
We ship PAN India. Standard Shipping takes 3 - 5 business days to deliver the product.
Shipping charges are:
For orders Rs.500 & below : Rs.80
For orders above Rs.500 : Rs.65
We ship all our products through Xpressbees, Shadowfax Local, Delhivery, Ecom Express, Ekart Logistics Surface & FedEx courier. It takes normally 3-5 days to reach to any location in India.
RETURN & EXCHANGE POLICY
TEA & ME (Pure Teas) offers a same day return guarantee for all such items.
defective, damaged, Or Significantly different from the description given on the website www.teame.in
We will also not be able to accept the return if product Is used/worn or altered
Exhibits physical damage to the box or to the product
Is returned without original packaging
Product is tampered.
If you have received a damaged product or empty parcel or any item is missing, please contact us within same day of receiving the order.
Returns are easy. We follow the same day return policy. Contact Us on the same day to initiate a return. We will facilitate the pick-up of the item. After the product is received, it is verified against your claim. Replacement or refund is initiated after that. Replacement would depend on the stock availability It takes between 1 to 2 weeks from the time a request is raised to the time the product is delivered back to us. Exact time would depend on the nature of the product and your location. Please be assured that we work very hard to ensure that your interests are protected.